We are committed to help borrowers understand their options for real estate financing and make solid financial decisions.
In the past 18 years, we helped tens of thousands of our customers to finance their home with favorable terms and low costs.
I am writing to let you how pleased I was with the support that I received from both Linda Zhang and Celine Xu during the process to secure a loan for our home purchase. Whenever I or Cindy had any questions and we had quite a lot of them, both Celine and Linda where always available, even well after normal business hours. They were always very professional and always made time to respond to our email and talk with us on the phone. I have nothing but good things to say about them both and my experience with First Lending. I hope that you take the time to recognize both of these outstanding professionals that you have at First Lending.
Jessie, you have made my mortgage experience unbelievable! There were all these inputs coming from friends, family, etc. that any mortgage would, to the last, will make it a nightmare. But you didn't even give me a chance to experience that. You went went above and beyong in every way to make sure my loan experience was awesome. You have made every step very easy that I never faced a panic situation. You have explained me every ins & outs and offerred me a competitive rate. It was truly a great A+++ experience.
First Lending has been a long term mortgage company for me. Their services have been very good. I have grown to trust them a lot over the years. I have been working with Celine and Ada for several mortgage financing processes. They are excellent business persons. They explained the loan process clearly. Celine and Ada were responsive to all questions I asked. I was very impressed with the work they did. I have recommeded First Lending to several friends. They were very happy and satisfied with their loan experience with First Lending.
My experience working with Sharon and Shaoli was a pleasure. She was completely upfront about the costs and whether the deal made sense financially. She will go over & over if you are having trouble understanding and part of the loan process. We look to Sharon to provide us with honest & reliable information & have never been disappointed. She is always our 1st choice, if we need loan again.
Last year my husband and I were fortunate enough to purchase our first home together. But we would not have been able to do so where it not for the diligence and expertise of the team at First Lending. They made the entire process simple and easy to understand. We even had a few obstacles to overcome, but with their sound advice, we were approved for our loan and closed on our home on time. I am so appreciative of the service they provided.
It's been our first home purchase and we were fortunate to select First Lending for our mortgage needs. First Lending team Celine and Shaoli have been so supportive and knowledgeable of the entire process. They helped us to sail through and made our dreams of owning house come true with no hassle. They were very easy to work with. Promptness, Customer Service, Patience, Followup are some of their key straits.